Shipping policy

Shipping at a Glance

Orders are custom-made and ship within 1–2 business days.
Free standard shipping applies to orders of $40 or more.
Orders under $40 have shipping calculated at checkout.
Every order includes tracking through FedEx, UPS, or USPS.
Address changes must be requested before an order ships.
Please report damaged, defective, or incorrect orders within 7 days of delivery.

Processing Time

All of our photo magnets are custom-made to order. Please allow 1–2 business days for us to create and prepare your order before it ships. Orders placed on weekends or holidays begin processing on the next business day.

Shipping Rates

We offer free standard shipping on orders of $40 or more.

For orders under $40, shipping costs are calculated and shown at checkout before you complete your purchase.

Shipping Carriers & Tracking

We ship orders through FedEx, UPS, or USPS, depending on the destination and available service.

Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package’s delivery progress.

Delivery Times

Delivery time begins after your order has been processed and shipped. Estimated transit times vary based on the shipping carrier, selected service, and delivery location.

Please note that carrier delays, weather, holidays, and other circumstances outside our control may affect delivery timing.

Address Changes

Please carefully review your shipping address before placing your order. If you need to change your address, email us at maxprints.co as soon as possible, including your order number.

We can only update an address before the order has shipped. Once an order has shipped, we are unable to make changes to the delivery address.

Damaged, Lost, or Missing Packages

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the item, damage, and packaging so we can review the issue.

If tracking shows that a package was delivered but you cannot locate it, please first check around the delivery location and contact the shipping carrier. You may also contact us so we can help review the shipment.

For return and refund eligibility, please see our Refund Policy.