Refund policy

Because each photo magnet is custom-made to order using the photos you provide, all sales are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect photo selection, or dissatisfaction with a submitted image.

Please review your photos and order details carefully before completing your purchase.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at max@maxprints.co. Include your order number and clear photos of the item and packaging. We will review the issue and, where appropriate, offer a replacement or another resolution.